Cookie Policy

1. Introduction

This Cookie Policy outlines the principles regarding the use of cookies and similar technologies on the website operated by Caecus N.V. (“Operator”), acting under license OGL/2024/1262/0493 (master license 1668/JAZ, Curaçao Gaming Authority), and addresses legal obligations and user rights in compliance with the laws of Vietnam, including Decree No. 13/2023/ND-CP (Personal Data Protection), the Law on Cyberinformation Security (No. 86/2015/QH13), and related legislation.

2. Definition of Cookies

Cookies are small data files that are placed and stored on a user’s device when accessing the website. Cookies may store preferences, authentication data, session identifiers, technical information, and other information necessary for correct functioning and user experience improvement.

3. Purposes of Cookie Use

The Operator may use cookies and similar technologies for the following purposes:

Ensuring the technical functioning and security of the website;
Authenticating users and maintaining sessions;
Enhancing user experience by personalizing content and remembering preferences;
Gathering analytics and performance data to improve website functionality;
Delivering targeted advertising and promotional material, where permitted by law;
Compliance with regulatory and technical requirements.

4. Categories of Cookies Used

In accordance with Decree 13/2023/ND-CP, Article 16, and Article 17 of the Law on Cyberinformation Security, the following categories of cookies may be used:

Essential cookies: Required for the basic operation of the website and provision of requested services. Blocking these cookies may limit site functionality.
Analytical/performance cookies: Collect anonymous statistical data regarding site usage and performance, enabling improvement of content and navigation.
Targeting/advertising cookies: Facilitate the display of relevant advertisements and measurement of advertising effectiveness. These may be set by third-party providers where permitted.
Third-party cookies: Placed by service providers or partners to deliver specific functionality, such as embedded content, social media features, or analytics. The Operator requires all third-party processors to adhere to equivalent data protection standards.

5. Cookie Consent and Management

Pursuant to Article 16 of Decree 13/2023/ND-CP and Article 17 of the Law on Cyberinformation Security, user consent is required prior to the placement or reading of cookies, with the exception of essential cookies strictly necessary for technical operation of the website.

By continuing to browse the website or by clicking “Accept” or similar buttons provided in cookie banners or pop-ups, users indicate their consent to the use of cookies as described herein.

Users have the right to refuse or withdraw consent to non-essential cookies at any time. Cookie preference management is available via the cookie settings panel accessible on the website, enabling users to accept, decline, or customize their cookie choices. Adjusting browser settings to manage cookies is also possible. Blocking certain types of cookies may affect website functionality.

6. Legal Basis for Processing Cookie Data

The processing of personal data collected through cookies by the Operator is based on the user’s consent in accordance with Article 16 of Decree 13/2023/ND-CP. Certain cookies may be necessary to fulfill contractual obligations or comply with legal requirements.

7. Data Retention and Storage

Personal data collected via cookies is retained only for the period necessary to achieve the purpose for which it is processed, or as otherwise required by applicable law. All data collected through cookies is stored in compliance with local data localization requirements pursuant to Article 26 of Decree 13/2023/ND-CP.

8. Data Sharing and Third-Party Transfers

Cookie data may be disclosed to third-party processors only with the user’s explicit consent and where such parties provide adequate data protection pursuant to Article 25 of Decree 13/2023/ND-CP. For cross-border transfers, required notifications to the Ministry of Public Security are made. The Operator does not sell or commercially exploit cookie data to unrelated third parties.

9. User Rights

Users have the following rights in relation to cookie data, as set forth in Decree 13/2023/ND-CP:

Right to be informed about the categories and purposes of cookie use;
Right to access and correct personal data collected through cookies;
Right to withdraw consent for non-essential cookies at any time;
Right to request deletion or restriction of processing of cookie data, subject to legal exceptions;
Right to file complaints to the competent supervisory authorities of Vietnam in case of dispute.

10. How to Contact the Data Controller

For all matters relating to cookie use, data protection or the exercise of your rights as a data subject, please contact the Operator using one of the channels below:

Email: [email protected]
Phone: +441273256987
Address: Chuchubiweg 17, Willemstad, Curaçao

If your request concerns data privacy or the exercise of data subject rights under Vietnamese law, it will be handled by the Operator’s Data Protection Officer (DPO) where mandated by law. Please specify “Privacy Inquiry” in the subject line of your correspondence.

11. Changes to this Policy

This Cookie Policy may be updated to reflect changes in legal requirements or technological developments. The current version is published on this website. Users will be notified of material changes where required by law. Continued use of the website after such updates constitutes acceptance of the revised policy.

12. Regulatory Reference

This Policy is governed by the laws of Vietnam, including:

Decree No. 13/2023/ND-CP on Personal Data Protection
Law on Cyberinformation Security (No. 86/2015/QH13)
Other applicable regulations relating to data privacy and electronic communications

Date of last revision: July 14, 2026